Effective Date: July 2026
At MinimalistMed Health Education, LLC (”MinimalistMed,” “we,” “our,” or “us”), we strive to provide high-quality educational resources that help individuals better understand healthcare information. Because our products are delivered electronically and become immediately accessible after purchase, this Refund Policy explains when refunds may and may not be available.
By purchasing any digital product from MinimalistMed, you acknowledge that you have read, understood, and agree to this Refund Policy.
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Digital Products
MinimalistMed sells digital educational products, including but not limited to:
- Downloadable PDF guides
- Worksheets
- Checklists
- Templates
- Educational toolkits
- Other digital educational resources
All products are delivered electronically. No physical products are shipped.
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Refund Eligibility
Because digital products cannot be returned once downloaded or accessed, all sales are generally considered final.
However, we understand that exceptional situations may occur. We will review refund requests on a case-by-case basis and may issue a refund at our sole discretion in situations such as:
- Duplicate purchases of the same product.
- Multiple charges resulting from a payment processing error.
- A verified technical issue that prevents delivery or access to the purchased product and cannot be resolved by our support team.
- Other exceptional circumstances where providing a refund is appropriate.
Refund decisions are made at the sole discretion of MinimalistMed Health Education, LLC.
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Refunds Generally Not Available
Refunds generally will not be provided for:
- Accidental purchases.
- Purchasing the wrong product.
- Purchasing a product without first reviewing its description.
- Dissatisfaction with educational content after download.
- Changes in personal circumstances.
- Failure to read product descriptions before purchase.
- Incompatibility with software or devices not listed as supported.
- Failure to download or save purchased files after successful delivery.
- Requests made after substantial use or access of the purchased materials.
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Technical Assistance
If you experience difficulty accessing or downloading your purchase, we encourage you to contact us before requesting a refund.
In many cases, download issues can be resolved quickly by providing:
- An updated download link;
- Assistance accessing your purchase;
- Troubleshooting technical issues; or
- Confirming successful payment and delivery.
Our goal is to ensure you receive the educational materials you purchased whenever possible.
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Chargebacks
If you experience a billing issue, please contact us before initiating a chargeback through your payment provider.
Many billing concerns, including duplicate purchases or technical delivery issues—can often be resolved more quickly through our customer support process.
Fraudulent or abusive chargebacks may result in suspension of access to current or future purchases, where permitted by applicable law.
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Processing Approved Refunds
If a refund is approved, it will generally be issued to the original payment method used for the purchase.
Please allow 5–10 business days after the refund is processed for your financial institution to post the refund to your account. Processing times may vary depending on your bank or payment provider.
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Changes to This Refund Policy
We may update this Refund Policy from time to time to reflect changes in our business practices, products, or legal requirements.
The updated version will become effective upon posting to this page. Continued purchases or use of our Services after any changes are posted constitutes acceptance of the revised Refund Policy.
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Contact Us
If you have questions about this Refund Policy or would like to request assistance regarding a purchase, please contact us:
MinimalistMed Health Education, LLC